Principles › How Porcupine coaches

How Porcupine coaches

What’s private stays private

What you tell Porcupine privately is yours. The other person sees it only if you say so.

For example

Porcupine · a tipSomething you told me privately could help Sam understand. Want to add it, or keep it private?

How Porcupine uses it

Why it helps

People tend to share more when they trust that what they say stays put, and a broken confidence is hard to repair. Mediators are bound to confidentiality for exactly this reason, and research on privacy describes how sharing something makes the listener a co-owner of it, with rules to keep. Porcupine only works if you can be honest with it. So your raw words, notes and private tips stay with you, and anything private reaches the other person only with your yes.

What we don’t know yet

The research on confidentiality and openness mostly comes from surveys rather than personal conversations.

The research

From practice

Professional standards for mediators require confidentiality: what the parties share isn’t passed on unless they agree or the law requires it.

American Arbitration Association, American Bar Association Section of Dispute Resolution, & Association for Conflict Resolution. (2005). Model Standards of Conduct for Mediators, Standard V: Confidentiality.

Theory

Communication privacy management theory: sharing something private makes the listener a co-owner of it, with rules about where it goes, and broken rules damage trust.

Petronio, S. (2002). Boundaries of Privacy: Dialectics of Disclosure. State University of New York Press.

More research

Studied with adults in general

A review of survey experiments found that a promise of confidentiality made people somewhat more willing to answer, but only when the questions were sensitive.

Singer, E., Von Thurn, D. R., & Miller, E. R. (1995). Confidentiality assurances and response: A quantitative review of the experimental literature. Public Opinion Quarterly, 59(1), 66–77.

Library last updated October 2026.