Principles › Saying it

Saying it

Respect, even when angry

The anger can stay. Contempt, sarcasm and attacks go.

For example

What someone might writeOh great, another “emergency” kept you at work late tonight. Must be nice to have such an important job.

What the other person readsYou stayed late at work again tonight, and I’m frustrated.

How Porcupine uses it

In practice

Soft start-up

Open with what you noticed and how you feel, not an accusation.

No sarcasm, insults or contempt

Sarcasm, name-calling and mockery signal disrespect, whatever the words say.

Skip the blaming “you”

Take out the accusation, not the word: “you said you’d call” is fine, “you don’t care” isn’t. Say what happened and how it felt.

Why it helps

Anger says “this matters to me.” Contempt says “you’re beneath me.” The first can be heard; the second makes listening much harder. Sarcasm, mockery and insults signal disrespect whatever the words say, and across many studies of couples, hostility during conflict went with unhappier relationships. Porcupine keeps the feeling and removes the attack, so the message still sounds like someone who’s upset, because they are.

What we don’t know yet

Much of this research is about couples, and some of it comes from one lab whose predictions of divorce weren’t tested on new groups of couples. A review of 64 studies from many labs points the same way, and so do experiments with adults in general, though the one on “I” language used written scenarios rather than real arguments, and its openers also acknowledged the other person’s view. So it may be leaving out the blame that helps, more than the word “I”. That’s why Porcupine takes the blame out rather than turning every sentence into “I feel”.

See it in a conversation

The research

Studied with couples

A meta-analysis of 64 studies of couples’ conflicts, from many research groups, found that hostility during conflict went with lower relationship satisfaction, while problem solving and warmth went with higher satisfaction.

Woodin, E. M. (2011). A two-dimensional approach to relationship conflict: Meta-analytic findings. Journal of Family Psychology, 25(3), 325–335.

Studied with couples

In a 14-year study of couples, negative emotion during conflict predicted which couples divorced early, and a lack of positive emotion predicted which divorced later.

Gottman, J. M., & Levenson, R. W. (2000). The timing of divorce: Predicting when a couple will divorce over a 14-year period. Journal of Marriage and Family, 62(3), 737–745.

More research

Studied with adults in general

In three experiments, people who were treated rudely, even by a third party or only in their imagination, did worse on routine and creative tasks and were less helpful afterward.

Porath, C. L., & Erez, A. (2007). Does rudeness really matter? The effects of rudeness on task performance and helpfulness. Academy of Management Journal, 50(5), 1181–1197.

Studied with couples

In a study of newlyweds, how the first three minutes of a conflict conversation went predicted which couples later divorced.

Carrère, S., & Gottman, J. M. (1999). Predicting divorce among newlyweds from the first three minutes of a marital conflict discussion. Family Process, 38(3), 293–301.

Studied with couples

Contempt, along with criticism, defensiveness and stonewalling, was one of the conflict patterns that predicted relationship breakdown in Gottman’s long-term studies of couples.

Gottman, J. M. (1994). What Predicts Divorce? The Relationship Between Marital Processes and Marital Outcomes. Lawrence Erlbaum.

Studied with couples

In couples’ problem-solving conversations, more “you” language went with more negative interaction, and more “we” language with more positive interaction.

Simmons, R. A., Gordon, P. C., & Chambless, D. L. (2005). Pronouns in marital interaction: What do “you” and “I” say about marital health? Psychological Science, 16(12), 932–936.

Studied with adults in general

In an experiment with written scenarios, people judged conflict openers that used “I” language, and that acknowledged the other person’s view, as less likely to make the listener defensive.

Rogers, S. L., Howieson, J., & Neame, C. (2018). I understand you feel that way, but I feel this way: The benefits of I-language and communicating perspective during conflict. PeerJ, 6, e4831.

Library last updated October 2026.