Principles › Hearing each other

Hearing each other

Own your part

Say what you did that contributed, without a “but” that takes it back.

For example

What someone might writeOk yes I forgot your birthday dinner, I’m sorry, but you know how slammed I’ve been and you didn’t even remind me.

Porcupine · a tip“You didn’t even remind me” could sound like remembering was their job. You might let the apology stand on its own.

What the other person readsI forgot your birthday dinner, and I’m sorry.

How Porcupine uses it

In practice

Own your part

Name what you did that contributed, and apologize for it, without a “but”.

Why it helps

Defensiveness, meeting a complaint with an excuse or a counter-complaint, was one of the patterns that predicted relationships breaking down in long-term studies of couples. Its opposite is taking responsibility for your share, even a small one. In experiments, apologies that acknowledged responsibility were judged the most effective, and receiving an apology is among the things most strongly linked with forgiving someone. Owning your part never means taking blame that isn’t yours. Only you can decide to own something, so Porcupine may suggest it. It never writes an apology for you.

What we don’t know yet

Much of the apology research asked people to react to written scenarios rather than real apologies from people they know. And owning your part can be turned into pressure to take blame that isn’t yours, which Porcupine is built to avoid.

See it in a conversation

The research

Studied with adults in general

A meta-analysis of 175 studies found that receiving an apology was one of the things most strongly linked with forgiving someone.

Fehr, R., Gelfand, M. J., & Nag, M. (2010). The road to forgiveness: A meta-analytic synthesis of its situational and dispositional correlates. Psychological Bulletin, 136(5), 894–914.

Studied with adults in general

In experiments, apologies with more of their key parts were judged more effective, and acknowledging responsibility mattered most.

Lewicki, R. J., Polin, B., & Lount, R. B., Jr. (2016). An exploration of the structure of effective apologies. Negotiation and Conflict Management Research, 9(2), 177–196.

Studied with adults in general

In three experiments with 2,405 people, a single conversation with an AI that agreed with them about an interpersonal conflict made people less willing to take responsibility for their part or to repair things, and more sure they were right. These were intentions measured right afterward, not what people went on to do.

Cheng, M., Lee, C., Khadpe, P., Yu, S., Han, D., & Jurafsky, D. (2026). Sycophantic AI decreases prosocial intentions and promotes dependence. Science, 391(6792), eaec8352.

More research

Studied with couples

Defensiveness, answering a complaint with excuses or a counter-complaint, was one of the conflict patterns that predicted relationship breakdown in Gottman’s long-term studies of couples.

Gottman, J. M. (1994). What Predicts Divorce? The Relationship Between Marital Processes and Marital Outcomes. Lawrence Erlbaum.

Library last updated October 2026.