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How to calm down before replying to an angry text

The first reply you want to send isn’t always the one you’ll be glad you sent. Here’s how to give yourself time.

  1. Don’t reply yet

    Put the phone down. Most messages can wait a few minutes, even angry ones, and turning off notifications for an hour can help.

    Cool down, then talk ›
  2. Calm your body first

    Slow breathing, a short walk or a glass of water. Venting tends to feed anger, while calming down helps it pass.

    Cool down, then talk ›
  3. Keep your first reaction out of the reply box

    If you need to, write it in your notes instead. Then decide what’s worth sending.

    Cool down, then talk ›
  4. Read their message again

    Once you’re calmer, reread it. It may read differently now, angrier or less angry than it first seemed.

    Check before assuming ›What does this text mean? A few ways to read one ›
  5. Answer the point, not the tone

    You can stay firm without matching their heat.

    What you might want to sayWow. You’re unbelievable. Don’t text me again until you’ve calmed down.

    Porcupine · No sarcasm, insults or contempt“You’re unbelievable” matches their heat. “I can tell you’re upset about the deposit” stays on the deposit, and asks to talk.

    What might land betterI can tell you’re upset about the deposit. I want to sort it out. Can we talk tonight?

    Respect, even when angry ›
  6. It’s okay to say you need time

    A short holding reply is a complete answer, and it keeps them from guessing.

    What you might want to sayI can’t even deal with you right now.

    Porcupine · Pause when flooded“I can’t even deal with you” closes the door. “Can I get back to you tonight?” takes time, and keeps it open.

    What might land betterI want to answer this properly. Can I get back to you tonight?

    Honest and hearable ›
  7. If you already sent one you regret

    Own it plainly: “I replied too fast last night, and I’m sorry for how I said it. Can I try again?”

    Own your part ›

The common mistake

Answering every point at once

When a message is angry, it’s tempting to answer every line of it. A long point-by-point reply can read as a counterattack. Answer the one thing that matters most, and leave the rest for a calmer talk.

Respect, even when angry ›

If it doesn’t go the way you hoped

What they might say, and what you could say back.

If they sayWhy aren’t you answering?

You could sayI’ve seen it. I want to answer properly, and I will tonight.

If they sayTypical. You always avoid things.

You could sayI’m not avoiding it. I want to talk about it when I can do it well. Does 8 tonight work?

If they sayForget it.

You could sayI don’t want to forget it. It matters to me. Can we talk tonight?

Putting it together

The whole message, before and after.

What you might want to sayWow. You’re unbelievable. Don’t text me again until you’ve calmed down.

Porcupine · Validate the feelingNaming their upset, wanting to sort it out and a time to talk. It’s calm, and it keeps the deposit at the center.

What might land betterI can tell you’re upset about the deposit. I want to sort it out, and I want to answer properly. Can we talk tonight?

Got a text like this? Run a Quills Check.

Paste it. I’ll show you a few ways it could be read, and what you could ask instead of guessing.

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Common questions

How long should I wait before replying?

Long enough that your heart isn’t racing. For most messages, a few minutes to an hour is fine. If they need an answer sooner, a short holding reply works.

What if they keep texting while I wait?

You don’t have to answer each one. One line, “I’ve seen your messages. I’ll reply tonight,” lets them know you’re not ignoring them.

Should I call instead?

Maybe, once you’re calm. A call can clear things up faster, since tone comes through. If you’re still upset, wait.

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Related guides

Guides are general information, not legal, financial or professional advice. If you’re afraid of how someone might react, put your safety first and talk to someone you trust (Safety first).