Quills Check › Apology checker

Free tool · Quills Check

Apology checker

Paste your apology before you send it. See what’s working, and anything that might take it back.

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What makes an apology land

It says what you did, in plain words. It owns it, without a “but.” And when it fits, it offers to make it right, or says what you’ll do differently. An explanation can come too, as long as it doesn’t take the apology back.

What one study found

In experiments, apologies with more of their key parts were judged more effective, and acknowledging responsibility mattered most.

Lewicki, R. J., Polin, B., & Lount, R. B., Jr. (2016). An exploration of the structure of effective apologies. Negotiation and Conflict Management Research, 9(2), 177–196.

Own your part ›

Words that can take it back

  • “Sorry if you felt…” or “sorry you feel…”, which apologize for their feeling, not for something you did.
  • A “but” after sorry, which can turn the apology into a defense.
  • “As you know” or “you know how” before a reason, which says they should have made allowances.
  • Making it small: “just,” “a little,” “a bit.”
  • Asking them to move on: “can we just forget it?”

Partly up, all the way down

A few apologies that take some of it back, and the same apology after the check: their own words, with only what takes it back taken out, and what they added in their own words.

To a coworker · quills partly upSorry if my comment in the meeting came across wrong, but I was just trying to keep us on schedule.

Quills down · they said what they did, and what they’ll do next timeSorry I cut you off in the meeting. I was trying to keep us on schedule. Next time, I’ll ask to move on instead of talking over you.

To a partner · quills partly upI’m sorry you feel like I forgot your birthday dinner. I’ve just had a crazy week.

Quills down · they said what they did, and how it affected themI’m sorry I forgot your birthday dinner. I know you’d been looking forward to it. I’ve had a crazy week.

To a friend · quills partly upI’m sorry I missed your call, but you know how crazy work has been.

Quills down · they added a way to make it rightI’m sorry I missed your call. Work has been crazy. Can I call you tonight?

What the apology check does

It shows what’s already working and what might take it back, and gives you back your apology in your own words, with only those taken out. If you didn’t say what you’re sorry for, it asks (“I’m sorry I…”). You can add how it affected them, a way to make it right, or what you’ll do next time, in your words. It never writes the apology for you, and it won’t push you to take blame that isn’t yours. A passing sorry, like “sorry, can’t make it tonight,” gets the usual Quills Check instead.

Rather say it in person?

The guide walks through the whole apology: naming what you did, hearing how it landed, and what to do if they need time.

How to apologize without making excuses ›

Common questions

Will it write my apology for me?

No. It points out what’s working and what might take it back, and gives you back your own words with only those taken out. If you didn’t say what you’re sorry for, it asks. Anything more, like a way to make it right, is yours to write.

Why does “sorry if you felt” sound wrong?

It apologizes for their feeling instead of for something you did, so it can sound like the problem is how they took it.

Can I explain why I did it?

Yes. Say it plainly, as its own sentence. Joined to the apology with a “but” or “you know how,” the reason can take the apology back.

What if it was partly their fault too?

Apologize for your part only. Owning your part never means taking blame that isn’t yours, and you can raise your own concern separately, later.

Is what I write saved?

We don’t save what you write. It’s used only to make your result, and the AI service that helps make it doesn’t train on it. The privacy policy has the details.

How many can I check?

Ten a day, free.

Find the words with Porcupine

PorcupineAn apology starts a conversation. In Porcupine, I’ll help with what they say back, or get you ready to say sorry in person.

Porcupine is coming soon. Sign up to be one of the first to try it.

Just your email. How we handle it

Checking something specific?

Guides that go with it

Play Mixed Signals

A daily game: one short text, read a few ways. Guess what they meant, then see how everyone else read it. Play today’s

The Quills Check is general information about communication, not legal, financial or professional advice, and AI can get things wrong. If you’re afraid of how someone might react, a tool isn’t enough: put your safety first and talk to someone you trust (Safety first).